Basic healthcare in Ontario is free to Ontario residents through the Ontario Health Insurance Plan (OHIP).  You need to show your OHIP health card each time you go to a doctor, clinic or other health care provider. OHIP does not pay for services that are not medically necessary, such as cosmetic surgery.

If you are looking for information in your own language on healthcare topics for your children, visit the Caring for Kids New to Canada website. They provide information for parents and also for health professionals. The goal of the website it to provide quality care to immigrant and refugee children, youth and families. It was developed by the Canadian Paediatric Society with experts in newcomer health.

In an emergency, go to a hospital or call 9-1-1 for help.

Clinics and hospitals

Basic medical care and first aid can be done in doctor’s offices or clinics. Doctors will sometimes refer you to a hospital for specialist care. If you are not insured, you will have to pay for treatment. There are five hospitals in Durham Region.

There are many walk-in and urgent care health clinics in the region. These include walk-in and sexual health clinics. You don’t need an appointment for these clinics.

Dental services

Dental services are not covered under the Ontario Health Insurance Plan (OHIP). Some jobs offer employee benefits that include different ranges of dental coverage for you and your family. You can also apply for private coverage.

Durham College operates a low-cost Dental Clinic for Durham residents. The clinic offers dental examinations and cleaning to clients over the age of four. Services are provided by Dental Assisting and Dental Hygiene students under the supervision of teaching staff. 

Healthy Smiles Ontario offers free dental care to children and youth 17 and under. Children must qualify for the program. Healthy Smiles Ontario covers basic or emergency dental needs. 

Finding a doctor

Find a doctor or healthcare professional in the region. See what services are available for you, including regular checkups and illness prevention.

To find an LGBTQ-positive doctor, visit Rainbow Health Ontario. The organization lists health providers and programs that have expressed a commitment to providing welcoming and knowledgeable care to LGBTQ people across Ontario.

Health and wellness

The Durham Health Connection Line can help you access the information and resources you need to protect and promote your health. Public Health Nurses provide health information on topics such as parenting issues, breastfeeding, immunization, nutrition and healthy living. Monday to Friday, 9:00 am - 6:00 pm, 905-666-6241 or 1-800-841-2729.

If you or someone in your family needs help in your home, you should contact the Community Care Access Centres (CCAC). CCAC offers in-home and community-based health care.

Alternative or complementary healthcare is any practice of medicine that is not considered to be conventional in North America. There are many forms of alternative or complementary healthcare, such as naturopathic medicine , acupuncture, midwifery, chiropractic services or other forms of holistic medicine. Many of the practitioners in these areas are licensed and fall under Provincial Regulated Health Professionals legislation. OHIP may not cover the full cost of these services; private healthcare plans normally cover a percentage of services.

For more health and wellness information, visit the Region of Durham’s website. There are public services and resources available through the Health department.

Health insurance (OHIP)

Most healthcare in Durham Region is covered under the Ontario Health Insurance Plan (OHIP). You must meet certain requirements to be eligible for OHIP.

Visit Service Ontario to find the office closes to you to submit your application for an OHIP card. You can also get more information from Service Ontario by calling toll-free 1-800-267-8097 during their Monday to Friday office hours of 8:30am to 5:00pm or TTY/Teletypewriter toll-free 1-800-268-7095. 

You can expect to wait up to six months after arriving here before you are eligible. You should apply for OHIP as soon as you arrive.

Local health services

See the local healthcare services and options to find what’s right for you in your area.

Mental health

Visit the Region of Durham’s website for information and resources on mental health.

Uninsured people

If you do not have health insurance or are waiting for your coverage to begin, you can find primary health care and treatment services at Community Health Centres and uninsured clinics throughout Durham Region.

Public Health also provides a number of services like flu shots to all community members.

You can also get free medical advice from Telehealth Ontario. Call any time toll-free at 1-866-797-0000. To reach them by toll-free TTY, dial 1-877-797-0007.

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