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Community Supports

Community Supports

Often in life, the unexpected happens and things don't go according to plan. When this happens, people sometimes need support from their community.

In Durham Region, there are a wide variety of community supports available.


  Crime Stoppers


If you have any information regarding criminal activity that you would like to report anonymously, you can all Durham Regional Crime Stoppers. The Crime Stoppers "Hot Line" is available 24 hours a day, seven days a week.

Locally: 905-436-8477
Canada-wide toll-free: 1-800-222-8477 (TIPS)

Crime Stoppers is a non-profit, non-police organization that pays cash for anonymous crime tips.  If your information leads to a charge or an arrest, you may be eligible for a cash reward of up to $2000.

Victim/Witness Assistance Program (VWAP)

The Victim/Witness Assistance Program provides information, assistance and support to both victims and witnesses of crime to increase their understanding of and participation in the criminal court process.

Services are provided on a priority basis. This means that the most vulnerable victims and witnesses of violent crime, such as domestic violence, child abuse, sexual assault, homicide and hate crime receive help first. Services are provided from the time that police lay charges until the court case is finished.

Services provided through this program include crisis intervention, emotional support, case specific information, court preparation and orientation information and referrals to community agencies

Durham Region Office
150 Bond St. E., 3rd Floor
Oshawa, ON L1G 0A2


Victim Services of Durham Region

Victim Services of Durham Region is a community-based, not-for-profit, charitable organization working in partnership with the Durham Regional Police and the Ontario Provincial Police to deliver the Victim Crisis Assistance Ontario (VCAO) program, a victim-centered and culturally competent program to support individuals affected by crime and tragic circumstance. 

Victim Services works to ensure that citizens of Durham affected by crime and tragic circumstance receive the emotional support, practical assistance and access to services that they need, when they need it most.

For more information, please visit Victim Services of Durham Region

Durham Region Social Services

The Social Services Department provides services to more than 25,000 residents of Durham Region each month. At some point in their lives, many of these residents may require one or more of the services provided by Social Services which is committed to the delivery of professional and high-quality services:

Durham Region Social Services 



DRIVEN provides support for women experiencing abuse and/or violence by offering:

  • Multiple services conveniently located under one roof
  • Help connecting with off-site services
  • Referrals to other agencies in the community

All services provided at DRIVEN are free of charge and child care is available. Women experiencing abuse or any type of violence, including sexual violence, can get help here. Walk-ins and appointments are welcome.

DRIVEN is open every Monday except on statutory holidays, from 8:30 am to 4:30 pm. The last appointment is at 3:15 pm.

DRIVEN is located at 1320 Airport Blvd. The entrance is beside the playground, on the east side of the building.

Monday is currently the only day the clinic is open for direct service. If you would like to make an appointment or need more information, you can call 905-432-SAFE (7233) or 1-877-905-SAFE (7233) throughout the week.


211 Ontario

Having trouble finding the help you need?  Try 211 Ontario211 is a helpline and online database of Ontario’s community and social services. 211 is answered and updated by highly-trained specialists.

Call 2-1-1 | Free | Confidential | Live answer | 24/7


Durham Emergency Shelters

In Durham Region, emergency shelters are available to those who may find themselves without a place to stay. There are shelters for men, women and families as well as separate shelters specifically for women who are dealing with emotional, physical, sexual, financial and other types of abuse. 

There are four agencies in Durham that provide temporary shelter, counselling and other supports to women dealing with abuse. Those agencies are Herizon House, Denise House, Y's WISH and Bethesda House. Women who need information or immediate help can call the telephone numbers listed below, any time of the day or night.

Counsellors answering the phones will listen to your story, help you identify your options and if you need emergency shelter, help you make arrangements to get there.  Male and female children and youth are welcome in the shelters with their mothers. The services are free.

Bethesda House, Bowmanville

Denise House, Oshawa

Y's WISH, Oshawa

Herizon House, Ajax

To find shelters outside Durham Region, on the internet, look up



Durham Emergency Shelters

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