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Local Police Services

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To have the safest community for people to live, work and play.

Your personal guide for the Durham Regional Police

When should you call 9-1-1?

Person breaking into house911 calls are for emergencies ONLY!

An emergency is any situation where:

  • There is a crime in progress
  • There is a serious medical situation or injury where help is needed immediately
  • There is a fire
  • There is a major environment concern (i.e. gas leak)

How will your 911 call be handled by the call taker?

When you call 911 to report an emergency remain calm and speak clearly. The call taker will ask what type of emergency you have (i.e. Police, Fire or Ambulance).

Police Officers with young boy

Non emergency police calls

Non emergencies please call: 905-579-1520

  • A non emergencies police situation is a where police response is NOT immediately required (i.e. found property, lost article, noise complaint or parking complaint).

What should you teach your family about calling the police?

  • What an emergencies is and when to call the police
  • To not be afraid to call 911 even if there is some doubt as to whether they should
  • That as soon as they dial 911 from a phone the police are aware of the location they are calling from and are responding to the location. if they are calling from a cell phone, they will have to provide their location
  • They should know their address and phone number (keep posted by all phone just in case)
  • The name and phone number of a neighbor, family friend or relative
  • The name of your employer and number
  • To stay on the phone line and answer the call takers questions
  • That it’s against the law to call 911 as a joke or prank

What should I do when I want to report a crime anonymously?

Durham Regional Crime StoppersCatch Durham Regional Crime Stoppers on Rogers First Local Channel 10 and Live @ 5 on Channel 12 Chex TV Durham!   The show features a Crime Stoppers profile of the week. KX96 also features new profiles weekly. 

If you have any information regarding criminal activity why not make an anonymous call to Durham Regional Crime Stoppers? The Crime Stoppers "Hot Line" is available to callers 24 hours a day, seven days a week.

Locally 905-436-8477 or
Canada-wide Toll Free 1-800-222-8477 (TIPS)

How the Program Works

Crime Stoppers is a non-profit, non-police organization that pays cash for anonymous crime tips. The program encourages the public to communicate information regarding criminal activity. Crime Stoppers will share this information with the police or other agencies to assist in their investigations.

When you call Crime Stoppers you will be assigned a special code number, which you will use to identify yourself for all future contact with Crime Stoppers personnel. Your call will never be traced or recorded, and Crime Stoppers does not use call display. You will be known only by your code number. If your information leads to a charge or an arrest, you may be eligible for a cash reward of up to $2,000.

The Success of Crime Stoppers

Since its inception in April, 1986, Durham Regional Crime Stoppers has received over 20,000 hot line calls.  It has been responsible for the arrest of over 3,000 criminals resulting in over 8,000 charges and the clearing of 2,035 criminal cases. These cases have lead to the recovery of over $6 million dollars in stolen property and the seizure of over $55 million dollars in narcotics.

In 1995, Durham Regional Crime Stoppers introduced their Student Crime Stoppers Awareness program to the high school community throughout Durham Region. A total of 19 area schools have partnered with Crime Stoppers to encourage the student community to use Crime Stoppers as a way to report crime.

A community-minded group of board of Directors is comprised of people from all walks of life. The success of this program is found in its unique partnership with the public, news media and the police.

Always remember…

Police Officer with Police Dog

The police are here to help you.

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Leaders in Community Safety



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